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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Identify job requirements
   • Obtain details of customer requirements in a manner suited to the nature of the job
   • Read and correctly interpret aspects of site plans and supporting documentation that affect flooring installation
   • Take and record accurate site measurements
   • Confirm details of other conditions that may impact installation from site assessment reports
   • Create a floor plan to scale and record details in accordance with workplace procedures
2. Develop a work plan
   • Identify and analyse technical and material options for completing the work
   • Accurately quantify details of products and/or services required for the work
   • Confirm draft outline work proposal with customer and amend as necessary
   • Finalise and document work plan that clearly specifies the scope of work
3. Estimate costs
   • Estimate required materials types and quantities based on work plan
   • Calculate types and duration of usage of major tools and equipment required to support the work plan
   • Estimate labour requirements based on work plan
   • Identify and estimate other costs that may be incurred based on work plan
4. Determine cost to customer
   • Accurately calculate and document total cost of providing products and/or services based on estimates
   • Determine and document allowances for overheads and mark-up percentages in accordance with workplace procedures
   • Accurately calculate and document final cost to customer in accordance with workplace procedures
5. Complete final documentation
   • Check and verify costing details in accordance with workplace procedures
   • Identify and resolve costing errors or anomalies
   • Prepare accurate customer quotation in accordance with workplace formats
   • File or store costing and quotation documentation for future reference in accordance with workplace procedures